We understand how frustrating it can be if your order doesn't arrive as expected. Please follow these steps:

Check the tracking information: You can track your order using the tracking number provided in your shipping confirmation email. You can also check the status on 17Track or by using the "Order Tracking" button in the chat menu.
Wait a bit longer: Delivery delays can occur due to unforeseen circumstances, such as customs or carrier issues, especially with international shipments. Orders can sometimes take a few extra days to arrive. We recommend waiting for up to 10 business days after your estimated delivery date.
Contact us: If your order still hasn't arrived after the waiting period, please reach out to us at [support@oneclicksupply.store] with your order number. We’ll help investigate the situation and resolve any issues.

If the item is confirmed as lost, we’ll assist you in processing a replacement or refund according to our refund policy. Thank you for your patience!

One-Click Supply Co.